Activating Your Community

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Introductory Paragraph

There are many barriers that prevent and limit the efforts of communities addressing drug misuse and substance use disorder (SUD), but one particular challenge that many communities face is the ability to elevate their initiative above other local competing priorities.  Identifying champions who can publicly support the coalition’s mission can help to build and foster strategic partnerships, generate buy-in, and increase commitment to bolster support. With a solid understanding of the current programmatic needs in your area, you can build power and mobilize the community by successfully bringing together advocates, policymakers, and professionals to take collective action.


Key Information

Whether you are developing legislative or regulatory efforts, building and strengthening programs, or attempting to reach a diverse audience with a wide range of needs, communities of all sizes should consider the following principles when activating your community around this crisis:

  • Put equity at the center of your efforts
  • Engage individuals with lived experience or those directly impacted by substance use disorder in decision-making roles
  • Create alliances and form strategic partnerships that build political will and support from a broad range of stakeholders
  • Build relationships with federal, state, and locally elected leaders
  • Understand your community’s most powerful levers for change 
  • Allow data to drive your strategy development and decision-making
  • Focus on measurable individual and community-based outcomes
  • Empower citizens by increasing public awareness and community engagement opportunities
  • Strengthen your system or infrastructure in order to achieve impact at scale

It’s important to note that any community organizing or political will building strategy should be implemented with regularity - it should not be a single event or effort.  For the greatest impact, communities should show the link or intersection of substance use disorder with other competing community priorities, consistently focus on drumming up new interest, and relay progress made over time back to community stakeholders using a message of hope in order to sustain engagement.


Drug misuse and SUD have consequences for all residents of local communities.  The current epidemic increases costs related to public health, public safety, criminal justice, treatment services, and many more.  Locally elected leaders are typically motivated by the economic impacts to improve local response, but a far greater price comes from the fatalities caused by the epidemic and related overdoses and the loved ones who must face the pain of those lost.  This is what motivates many others to create and join efforts to combat the epidemic within their communities.  Many of these leaders typically work in prevention, harm reduction, treatment, recovery support services, and other efforts that save lives and help those in need find recovery, but it may be necessary for communities to tailor messaging to suit a wide variety of audiences in a manner that speaks to the receiver’s particular interest.  When identifying champions or strategic alliances, communities should consider their most powerful levers for change.  Who or what in your community can unlock opportunity and accelerate change?  What is the backbone of your community?  Is it your local hospital system, community college, or a specific business or company?  Communities may find that some individuals or organizations may have conflicting viewpoints – try to approach them and open a door for conversation.  Sometimes non-traditional partners are only “non-traditional” because we label them as such.

 

Strategic Partnerships Outside of Your Community Coalition
Anyone in your community can be a leader or a champion.  Drug misuse and SUD affects a substantial number of residents in all communities.  Having a wide variety of stakeholders embedded within the community can help to advance policies, programs, and systems that can work together and improve local response.  When appropriate, consider engaging other community partners to leverage efforts and boost support within the community.  These individuals in your community could be key champions or partners along the way, but might not necessarily participate in the coalition.  Some examples might include those below, but also refer to Strengthen Your Community Coalition [1]for a more comprehensive list of potential community partners.

  • Elected Officials and Local Health Leaders.  Locally elected leaders and health officials can play a key role in leading efforts to improve the response to the SUD epidemic.  Mayors, County Executives, County Managers, Commissioners, and the local health leaders they appoint, can be powerful allies in raising public awareness about the extent of the problem, the availability of resources, and can provide information on specific strategies, like harm reduction, that can help save lives.  In many instances, elected officials and local health officials might already be part of some type of community task force or other group charged with coordinating and improving local response to the epidemic; however, in the absence of such an effort, elected and health leaders can and should be engaged in raising awareness about the issue and solutions while also increasing support within the community.  Elected leaders, and especially legislators, play an important role in the creation of budgets and ultimately decide on how local revenues are allocated to different programs, so it is critical they are aware of the scope of these issues in their communities and what is being done in response.  In most cases, they have political allies and are regularly invited to speak at community events or participate in meetings with diverse audiences where they can help to relay your message and share information about the response.  Although locally elected leaders are important champions, it’s also critical for a coalition to work alongside its state partners to help align efforts for maximum impact, inform policy, support funding, and make recommendations on the scalability of programs that are working on-the-ground to avoid duplication or manage expectations that might not be feasible or sustainable at the local level.  Civic engagement is a necessary component of effective prevention to change attitudes and norms around substance use. Collaboration among local government officials is a key to prevention success. One model for local government leaders looking to establish or enhance their prevention efforts is the joint report from the National Association of Counties and the National League of Cities, Prescription for Action: Local Leadership in Ending the Opioid Crisis, [2] which provides guidance on how cities and counties can strengthen collaboration with each other and with state, federal, private, and nonprofit partners. The report shows successful practices from cities and counties and provides recommendations your community or organization can use as you work with state and federal officials and nonprofit organizations to expand your prevention efforts.
  • Individuals with Lived Experience.  Communities should engage individuals with lived experience in decision-making roles - meaning those who have had first-hand involvement with substance use disorder and those who are friends or family members of those directly impacted.  Individuals with lived experience bring knowledge, understanding, and experience not learned through formal education.  To be most effective, it is imperative that communities honor and reflect the voices of those most impacted in their programs and systems.  If possible, find ways to offer fair compensation for their time.  
  • Youth and Young Adults.  Authentically engaging youth to inform response efforts provides multiple benefits – it not only helps communities identify creative solutions, but it also helps to build momentum across this particular population.  Furthermore, when youth are engaged in their community, they build resiliency skills, leadership skills, and feel a sense of purpose and belonging.  While many communities are bringing together subject matter experts from all areas to address substance use, many find that their messaging falls flat to the adolescent population and that parents are still challenged to find a way to communicate with their teens.  Including youth in these coalitions and on boards addressing the crisis helps design effective messaging, highlights gaps only seen by youth, and increases the overall effectiveness of prevention efforts and those unique to the teen demographic.  Youth bring energy and passion that can help increase action. Youth Engagement models include Dover’s Youth 2 Youth[3] and Manchester’s Makin’ It Happen.[4]

 

Strategies for Building Momentum

Media Relations and Outreach Strategies
There are many strategies and options to help conduct outreach to the community and decision makers.  Outreach can include a broad public awareness campaign, or something more focused that asks community members to become involved in new or existing programs and campaigns.  Communities have employed numerous outreach strategies to provide education, awareness, and move people to action.  It is recommended that a coalition adopt a more comprehensive communications plan to help enhance each of the strategies identified and contained in their action plan.  These might include the following tactics:

  • Creating public service TV and print ads
  • Developing signage for public facilities (like hospitals, malls, billboards, etc.) 
  • Offering extended outreach within schools, faith-based communities, or other existing community groups by speaking at a local youth sports game or holding a local prayer day
  • Door-to-door canvassing
  • Grassroots letters of support or an open letter
  • Proposal of a public declaration or resolution for a board to recognize or pass
  • Organize a community town hall event or local speaker series
  • Effective storytelling techniques 
  • Standardized talking points for the coalition and strategic community partners
  • Press releases
  • Attendance at speaking engagements and conferences

Public Availability of Data
Making data available to the public can help increase awareness and move community members to take action.  Local data is particularly effective, as people are more likely to care and take action to help their own communities.  Many state and local communities have created data "dashboards" typically hosted and maintained by the state and local health departments.  These dashboards include information about opioids and other substances, and related data on overdoses.  Data not only helps build public awareness and transparency, but it also helps coalitions to support their identified strategies and report on progress back to the community over time.
Most states and localities who have developed dashboards have greatly expanded available information to include additional data and information on other programs and efforts to address the epidemic.  These provide additional opportunities for community members to take action.  Topic covered may include: 

  • Prescription Monitoring Program
  • Naloxone availability or use
  • Drug-related hospital visits
  • Crime statistics
  • Treatment statistics
  • Viral Hepatitis statistics
  • Neonatal Abstinence Syndrome (NAS) statistics 

An example of a statewide dashboard can be seen here.  For more information on strengthening data and reporting, please see Improve Data Analysis and Reporting. [5]

 

Relevant Research

SAFE Solutions is an ever-growing platform.  Currently limited information is readily available for this section.  SAFE Project is dedicated to providing communities with the most relevant and innovative materials.  We will continue to regularly monitor and make updates accordingly with community input and subject matter expert collaboration.  Please check back soon.


Impactful Federal, State, and Local Policies

SAFE Solutions is an ever-growing platform.  Currently limited information is readily available for this section.  SAFE Project is dedicated to providing communities with the most relevant and innovative materials.  We will continue to regularly monitor and make updates accordingly with community input and subject matter expert collaboration.  Please check back soon.



Available Tools and Resources

SAFE Project’s #NoShame Pledge [6]is a virtual campaign that helps to combat negative perceptions and offers support to others when seeking treatment or speaking up about mental health and substance use disorders.  It includes a social media toolkit for communities who want to replicate the campaign locally and use it as a community mobilizing tool to drum up political will and raise awareness about local efforts underway to combat stigma.  By using the pledge as a catalyst, communities can identify new stakeholders who can be activated and drive social impact, as well as help to change behaviors at scale.


SAFE Project’s Be SAFE [7]campaign spreads awareness through a nationwide informational campaign to educate Americans on all issues in the addiction epidemic. The graphics target malls, public billboards, medical facility waiting areas, elevators, cafeterias, and other areas. 


SAFE Project’s SAFE Choices[8] is a student-driven outreach and prevention program to empower youth in schools and communities.

Forty-eight states [9]have some rules to expand access to naloxone for residents so they do not need a doctor’s prescription to carry it. Communities that have significantly expanded knowledge and access around naloxone, sometimes known as Narcan®, have seen reduced numbers of opioid-related deaths. The Naloxone Awareness Project is a program designed for volunteers to visit pharmacies and talk to friends to increase awareness about naloxone access in their state and community. SAFE Project can provide free digital training and documents. 


Changing social norms is a proven method to implement prevention strategies, and social marketing is a useful method to achieve that goal. The Centers for Disease Control and Prevention’s Gateway to Health Communication & Social Marketing Practice[10] provides tools and templates communities can use to develop communication and social marketing campaigns and programs. This resource provides tips on analyzing your audience, choosing appropriate tools, and evaluating the success of your messages and campaigns.


The phrase “A rising tide lifts all boats” certainly applies when working together to change your community. There are many national observations connected to substance use disorder, treatment, and recovery. Most of them provide free resources such as toolkits, banners, fliers, and posters. By connecting your coalition or community to these national efforts, you join others to make a difference and leverage national visibility.

 

  • January: Every January, National Drug and Alcohol Facts Week [11]focuses on connecting teens, scientists, and other experts to discuss how drugs affect the brain, body, and behaviors, at community and school events.
  • May/October: The DEA’s National Take Back Day [12]happens twice a year — once in May and again in October. Americans can clean out their medicine cabinets and turn in — safely and anonymously — unused prescription drugs. The DEA also offers a year-round locator[13] for where unused prescriptions can be turned in.
  • May: National Prevention Week [14]is an annual health observance in May focused on increasing public awareness of, and action around, mental and/or substance use disorders.
  • September: Every September is recognized as National Drug Addiction Recovery Month.[15]
  • October: Red Ribbon Week [16]is the last week of October and mobilizes communities to educate youth and encourage drug prevention activities.

 

Promising Practices

All across the country, communities are leading efforts to advance innovative and research-backed programs and policies to make an impact on the addiction epidemic.  One of the most effective steps that communities can take is to connect with other community leaders from across the country to learn about their initiatives and challenges they’ve experienced while sharing innovations and best practice solutions.  Although what works well in one community might not work well in another, there are sediments of lessons learned and concepts that communities can replicate successfully in their own localities. 


State of Massachusetts - State Without StigMA.[17]
The State of Massachusetts has developed a comprehensive anti-stigma campaign at the state level.  This resource provides information about what stigma is, how it contributes to the current epidemic, and personal stories of people who talk about their own experiences with stigma and how they overcame it to find help for themselves and others in a variety of settings.

Sources