Difference between revisions of "Effective Action Planning and Implementation"

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<div class="mw-parser-output"><div class="mw-parser-output">Return to [[Opioid_Top-Level_Strategy_Map|Opioid_Top-Level_Strategy_Map]]&nbsp;or [[ZOOM_MAP_-_Improve_Alignment_&_Teamwork_Among_Existing_Programs_and_Opioid-Related_Coalitions|Zoom Map - Improve Alignment & Teamwork Among Existing Programs & Opioid-Related Coalitions]]&nbsp;or [[ZOOM_MAP_-_Improve_Treatment_&_Enable_Recovery_for_People_with_SUDs|Zoom Map - Improve Treatment & Enable Recovery for People with SUD's]] <div class="wiki" id="content_view" style="display: block">
 
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= Background =
+
= Introductory Paragraph =
<div class="_">This Objective addresses a few different things:</div>
 
#Fragmentation with regard to the many different groups working to address the opioid crisis. In any mid-to-large metro area or state, there are likely many different opioid-related groups that are not well aligned or coordinated. A community will be more effective if the many different groups can work together. In some cases, they may have most of the right people and organizations together at the table, but they still may not be working as a team.
 
#This would include multi-sector teamwork, such as social services, law enforcement, public health, treatment programs, etc. (like you share below.)
 
#This would also include coordinated continuum of care including integrating addiction treatment into primary care, and community care coordination using tools like XCare Community or The Good Grid.
 
#Availability of supportive social services (especially re-integration after incarceration)
 
#Other community connections to support the success of people dealing with substance misuse (like job programs, faith communities, etc.)
 
  
= Key Opportunities to&nbsp;Improve Care Coordination =
+
After bringing stakeholders together, gathering and analyzing data, and identifying needs and priorities in terms of services and programs, the next step is for the coalition to collectively develop an action plan that addresses those identified needs, and then, support its implementation.&nbsp; Working together in close coordination during this process is as important as ever, so that all stakeholders have buy-in and are accountable.&nbsp; While the experience of communities varies, there are some common principles that consistently appear.&nbsp;
  
== Develop and/or increase the use of an on-line shared directory of available resources ==
 
  
&nbsp;
 
  
== Expand the development and use of centrally managed personal success pathways ==
+
= Key Information =
 +
 
 +
'''Key Components to an Effective Action Plan'''<br/> Substance misuse and substance use disorder are&nbsp;complex problems whose solutions are numerous across the continuum of care.&nbsp; What specific solutions are put into an action plan will vary widely, as will the approach different communities take.&nbsp; Some communities have a complex organizational structure to their coalition, which includes a planning section charged with the development and revision of an action plan.&nbsp; This section works closely with the data unit to provide status reports to the larger group and evaluate different initiatives within the plan.&nbsp; Most community coalitions have less structure where specific tasks, like creating an action plan, are done by the entire coalition or where all or most members provide input.&nbsp; Whatever the scope of the effort, there are some key components needed to develop an effective action plan.&nbsp; Communities should also note that action plans are living documents and they will need to be constantly reviewed and revised to address new realities and lessons learned along the way.&nbsp; Check out SAFE Project’s Community Playbook<ref>https://www.safeproject.us/safe-community-playbook-and-safe-solutions/</ref> for an action plan template.&nbsp;&nbsp;
  
&nbsp;
+
'''Setting Clear Strategies'''<br/> When gaps and additional service needs are identified, the community coalition can begin to map out a set of actions and strategies to achieve desired outcomes.&nbsp; These outcomes first need to be agreed upon by the community coalition.&nbsp; From there, a set of action items can be added to achieve each intended outcome. Many community coalitions - especially those with a large number of members - will break into working groups or committees around each strategy or objective.&nbsp; Naturally, those members who are subject matter experts and work in specific fields can take the lead in developing a plan and outlining the details for that specific strategy.<br/> When formulating these plans, it is important that expectations are realistic and that the actions identified can be achieved.&nbsp; Even when action plans are revised due to changing data and lessons learned, achieving progress is important to keep&nbsp;participants energized and motivated so communities may consider planning for small and early wins first.
  
== Assign and connect care teams to work together ==
+
'''Identifying Members to Lead Implementation of Strategies'''<br/> It is important for all participants to know what part of the action plan they are responsible for leading the implementation.&nbsp; This lays the groundwork of expectations between members and trust that each participant will carry out their portion of the plan.&nbsp; These responsibilities should be clearly spelled out in writing so there is no confusion or misunderstanding.&nbsp;&nbsp;Although a coalition member may be helping to coordinate the activities of members, it is the responsibility of each member to be accountable and help achieve progress.&nbsp; For example, coalition members not tasked&nbsp;with a specific strategy can still help to track milestones, maintain community momentum, and update key community stakeholders as progress is made.
  
&nbsp;
+
'''Developing Short- and Long-Term Goals with Timelines'''<br/> Once the group as a whole or sub-group agrees to an action plan, it is important to create timelines to complete each activity.&nbsp; As steps are taken to address both short- and longer-term goals, trust is built between the members working toward a common outcome.&nbsp; As with the actions themselves, the timelines need to be reasonable and achievable.&nbsp; Having a range of timelines helps keep members engaged and have a sense of accomplishment.&nbsp; Some coalitions will have short-term goals that can be achieved in 30 or 60 days, mid-term goals that are several months out, and long-term goals that can be expected to take a year or more.
  
== Improve and appropriately share comprehensive assessments ==
+
'''Identifying Resources'''<br/> Part of creating an achievable action plan is identifying and securing any financial and other resources that are necessary.&nbsp; There are a variety of funding sources that support planning and programs.&nbsp; Sources of funding include:
  
&nbsp;
+
*Local or state government (grants or direct funding)
 +
*Federal grants
 +
*Funding through philanthropic organizations
 +
*Support from the business/corporate community
 +
*Funding from grassroots and direct fundraising campaigns and events
  
= Current Status =
+
What is important is that the action plan takes these needs into account and develops steps to secure any needed financial resources.&nbsp; Without funding, community groups may be unable to meet their goals and objectives.&nbsp; More funding is not always feasible, so coalitions may need to consider alternate, innovative avenues.&nbsp;
  
== Building Effective Public Safety-Public Health Partnerships ==
+
'''Plan Implementation'''<br/> As work begins on implementing the plan, a process begins whereby actions are taken, effectiveness is assessed, and modifications to the plan are made.&nbsp; The constant evaluation of progress is an ongoing effort.&nbsp; Often, goals are added and changed, and sometimes changes are made in those responsible for implementing parts of the plan.&nbsp; It is important to have the expectation from the start that almost nothing goes exactly as planned.
  
<u>'''Principles for Building Better Relationships'''</u><br/> The Police Executive Research forum reports 5 principles for building better partnerships between law enforcement agencies, public health organizations, treatment providers, and other stakeholders from their April 2016 meeting. The five principles are:
+
'''Tracking of Progress and Outcomes'''<br/> Within an effective action plan, communities should identify and outline a series of performance indicators that align with their goal(s) and track progress.&nbsp; Shared accountability ensures that progress is being made towards achieving desired outcomes.&nbsp; The data can be used to report back to key stakeholders in the community on the progress that is being made, but it also can be used to revise any details related to the action plans as needed if strategies aren’t going as intended, so that all involved can collectively improve the desired outcomes.
  
#Find common ground and work toward shared goals.
+
Accountability and monitoring of progress is an ongoing process.&nbsp; As is the case with many aspects of community response, strategies and actions are constantly adjusted.&nbsp; Generally, the performance management process has four components:&nbsp;
#Respect and Learn from one another's positions and perspectives
 
#Involve people from all levels within an organization
 
#Be open to expanding your perspective and accepting new roles.  
 
#Maintain a community focus.<sup class="reference">[1]</sup>
 
  
<br/> <u>'''Data Collection and Sharing'''</u><br/> <u>Current Barriers</u>
+
*Identify Appropriate Performance Indicators - Determine agreed upon markers of achieving success.
 +
*Conduct Performance Measurement - Leverage available data; collect new data to measure short-term and longer-term outcomes.
 +
*Monitor and Report Performance Measurement Results - Share cross-sector performance management data, insights, challenges, and successes.
 +
*Quality Improvement - Celebrate even small wins together, share what is working, and build on positive momentum to achieve continued progress.&nbsp; Use evidence of limited results or setbacks as learning opportunities that can be used to improve strategies and action plans.
  
*access to timely mortality data
+
'''Building a Culturally Competent Plan'''<br/> Cultural competence is defined as the ability of providers and organizations to effectively deliver health care services that meet the social, cultural, and linguistic needs of patients.
*access to medical and pharmacy records
 
*access to law enforcement data (access to the results of forensic tests conducted on drugs that are seized by police or sheriffs’ departments, data on the locations of arrests and drug enforcement activities would help them develop more targeted interventions)<sup class="reference">[2]</sup>
 
  
<br/> <u>Examples of Data Sharing</u>
+
A culturally competent healthcare organization seeks to understand the culture of the population served, recognizes the impact of cultural differences, fosters internal learning opportunities to improve cultural knowledge among care teams, and modifies patient care to meet the patient’s unique needs.&nbsp;<br/> Addressing the drug misuse and substance use disorder epidemic is a complex problem requiring a complex and coordinated set of solutions.&nbsp; Another critical factor to examine and plan for involves how to best serve diverse populations within a given community.&nbsp; Due to differences in language, culture, and experiences, communities addressing any public health issue must develop action plans that can achieve desired outcomes for all people within the community.&nbsp;&nbsp;<br/> There are many resources that discuss how to improve cultural competence in the areas of substance use and mental health.&nbsp; Many of these strategies apply to community groups looking to improve their response to substance misuse and SUD:
  
*''RxStat (New York, NY)''<sup class="reference">[3]</sup>
+
*Collect race, ethnicity, and language preference (REAL) data
**'''Partners''': the New York City Department of Health and Mental Hygiene with their public safety partners.
+
*Identify and report disparities
**'''Approach''': RxStat consists of two general phases: collecting timely and accurate data and using the data to develop targeted interventions aimed at reducing overdose deaths.
+
*Provide culturally and linguistically competent care
**'''Outcomes''': Staten Island has seen a 29 percent decrease in prescription opioid deaths since officials first began implementing RxStat. 
+
*Develop culturally competent management programs
 +
*Increase diversity and minority participation
 +
*Involve the community
 +
*Make cultural competency a priority&nbsp;
  
 
&nbsp;
 
&nbsp;
  
*''Project Vision (Rutland, VT)''<sup class="reference">[4]</sup>
+
= Relevant Research =
**'''Partners''': Rutland Police Department (led by Chief Brian Kilcullen), elected officials, representatives from the medical field, social service providers, local businesses, criminal justice agencies, schools, nonprofit organizations, mental health providers, faith-based groups, federal and state law enforcement agencies, and other stakeholders.
+
 
**'''How it works''': RuStat meetings every other week. During the meetings, representatives from the police department present specific addresses within the community that have been the subject of three or more police visits during the previous two-week period. Project VISION members can then determine whether they are familiar with the addresses through their own work—for example, a social worker who is at the meeting may have a client at the address. From there, Project VISION partners can devise a plan to provide the person identified with the appropriate services. According to Scott Tucker, Executive Director of Project VISION, many of the crimes associated with drug use have decreased since the program started.
+
SAFE Solutions is an ever-growing platform.&nbsp; Currently limited&nbsp;information is readily available for this section.&nbsp; SAFE Project is dedicated to providing communities with the most relevant and innovative materials.&nbsp; We will continue to regularly monitor and make updates accordingly with community input and subject matter expert collaboration.&nbsp; Please check back soon.
**'''Outcomes''': From 2014-2016, burglaries decreased by 60 percent, shoplifting decreased by 36 percent, and larcenies went down by 40 percent.
 
**'''Website''': [http://projectvisionrutland.com [1]]
 
**'''Contact''': [http://projectvisionrutland.com/contact/ [2]] 
 
  
&nbsp;
 
  
*''Local Overdose Fatality Review program (Maryland)''
+
= Impactful Federal, State, and Local Policies =
**'''Partners''': Maryland Department of Health and Mental Hygeine (DHMH), overdose fatality review teams in each county in the state.
 
**'''How it works''': For each overdose incident, the DHMH provides the local review team with information from the state medical examiner’s office including raw information about the death and any substances found during the medical examination and other information it can gather such as the deceased’s drug treatment records. Team members must sign a confidentiality agreement to obtain access to protected health information. The local review teams examine these data and all other information they receive about each case. Based on this review, the team develops a set of findings about what potentially could have been done to prevent the death including any missed opportunities for prevention, gaps in the system, and areas for increased collaboration among agencies and stakeholders at the local level. The team also develops recommendations for how these deficiencies could be addressed through changes in laws, policies, and protocols.The review team’s findings and recommendations are shared with officials at the state level, who use the information to inform policies and programs aimed at preventing future overdose deaths.<sup class="reference">[5]</sup>
 
**'''Outcomes''':
 
***Quality of referral systems improved
 
***Increased focus on outreach to families to provide overdose prevention & treatment services by local health departments and other providers
 
***Identification of new target audiences for Overdose Response Program (naloxone) trainings
 
***Increased awareness of member agency staff of overdose related issues and Overdose Response Program training for member agency staff
 
***<span style="color: #000000; font-family: arial,sans-serif; font-size: 10pt">Changes to intake questionnaires to include questions about overdose history</span> 
 
**'''Website:''' [http://bha.dhmh.maryland.gov/OVERDOSE_PREVENTION/Pages/OFR-.aspx [3]]
 
**'''Contact''': <span style="font-family: arial,sans-serif; font-size: 10pt">Erin Haas (Program Manager) </span>[[mailto:erin.haas@maryland.gov.%20|erin.haas@maryland.gov [4]]] 
 
  
<br/> &nbsp;
+
SAFE Solutions is an ever-growing platform.&nbsp; Currently limited&nbsp;information is readily available for this section.&nbsp; SAFE Project is dedicated to providing communities with the most relevant and innovative materials.&nbsp; We will continue to regularly monitor and make updates accordingly with community input and subject matter expert collaboration.&nbsp; Please check back soon.
  
= Deloitte Center for Health Solutions (DCHS) =
 
<div class="_">The Deloitte Center for Health Solutions, part of Deloitte LPP's Life Sciences and Health Care practice, is a source for fresh perspectives in health care. It looks deeper at the biggest industry issues and provides new thinking around complex challenges. Cutting-edge research and thought-provoking analysis give their clients the insights they need to see things differently, and address the changing landscape.<sup class="reference">[7]</sup> DCHS developed a report called, "[http://www.modernhealthcare.com/assets/pdf/CH115670524.PDF Strategies for stemming the opioid crisis]" that describes how data analytics can help health plans and pharmacy benefit managers chart their course. To learn more about the DCHS and their research, visit [http://www.deloitte.com/centerforhealthsolutions [5]].</div> <div class="_">&nbsp; According to their major findings, potential strategies for health plans and pharmacy benefit managers (PBMs) include:<sup class="reference">[8]</sup></div> <div class="_">&nbsp;</div>
 
*Leveraging data and emerging technologies
 
*Working toward more streamlined data collection and sharing
 
*Supporting the development of evidence-based standards and quality metrics to define and encourage successful treatment
 
*Advocating for policy changes at the federal level
 
  
<br/> This complex, multifaceted problem calls for systematic solutions across the healthcare system.<sup class="reference">[9]</sup> Read more about [https://www2.deloitte.com/insights/us/en/industry/health-care/strategies-health-plans-pbms-to-stem-opioid-crisis-with-data-technology.html#interactive?id=us:2el:3dp:mdrnhlth:eng:lshc:060118 strategies for stemming the opioid crisis].
+
= Available Tools and Resources =
  
= Tools & Resources =
+
There are many resources that discuss how to improve cultural competence in the areas of substance use and mental health.&nbsp; The Substance Abuse and Mental Health Services Administration has examined this issue in great detail in improving treatment.&nbsp;&nbsp;<ref>https://store.samhsa.gov/sites/default/files/d7/priv/sma14-4849.pdf</ref>
  
[[TR_-_Improve_Alignment_&_Teamwork_Among_Existing_Programs_&_Opioid_Related_Coalitions|TR - Improve Alignment & Teamwork Among Existing Programs & Opioid Related Coalitions]]
+
Typically, it will take a combination of several strategies to improve cultural competence.&nbsp; It is therefore important that there be as much input as possible when considering what needs to be done in a given community.&nbsp; A&nbsp;report with greater detail of specific strategies can be found here.&nbsp;&nbsp;<br/> &nbsp;Check out SAFE Project’s resources for diverse populations here.&nbsp;<ref>https://www.safeproject.us/resource/resources-for-diverse-populations/</ref>
  
<br/> <br/> <span style="background-color: #ffffff; color: #222222; font-family: arial,sans-serif; font-size: 12.8px">'''<span style="color: #4d4d4d">PAGE MANAGER</span>:''' </span><span style="background-color: #ffffff; color: #ff0000; font-family: arial,sans-serif; font-size: 12.8px">[insert name here]</span><br/> <span style="background-color: #ffffff; color: #222222; font-family: arial,sans-serif; font-size: 12.8px">'''<span style="color: #4d4d4d">SUBJECT MATTER EXPERT</span>''': </span><span style="background-color: #ffffff; color: #ff0000; font-family: arial,sans-serif; font-size: 12.8px">[fill out table below]</span>
+
&nbsp;
  
{| class="wiki_table"
 
|-
 
| '''Reviewer'''
 
| '''Date'''
 
| '''Comments'''
 
|-
 
| &nbsp;
 
| &nbsp;
 
| &nbsp;
 
|}
 
  
= <span style="background-color: #ffffff">Sources</span> =
+
= Promising Practices =
  
----
+
SAFE Solutions is an ever-growing platform.&nbsp; Currently limited&nbsp;information is readily available for this section.&nbsp; SAFE Project is dedicated to providing communities with the most relevant and innovative materials.&nbsp; We will continue to regularly monitor and make updates accordingly with community input and subject matter expert collaboration.&nbsp; Please check back soon.
  
#Police Executive Research Forum. 2016. Building Successful Partnerships between Law Enforcement and Public Health Agencies to Address Opioid Use. COPS Office Emerging Issues Forums. Washington, DC: Office of Community Oriented Policing Services. [https://ric-zai-inc.com/Publications/cops-p356-pub.pdf [6]]
+
= Sources =
#Police Executive Research Forum. 2016. Building Successful Partnerships between Law Enforcement and Public Health Agencies to Address Opioid Use. COPS Office Emerging Issues Forums. Washington, DC: Office of Community Oriented Policing Services. [https://ric-zai-inc.com/Publications/cops-p356-pub.pdf [7]]
 
#Police Executive Research Forum. 2016. Building Successful Partnerships between Law Enforcement and Public Health Agencies to Address Opioid Use. COPS Office Emerging Issues Forums. Washington, DC: Office of Community Oriented Policing Services. [https://ric-zai-inc.com/Publications/cops-p356-pub.pdf [8]]
 
#Police Executive Research Forum. 2016. Building Successful Partnerships between Law Enforcement and Public Health Agencies to Address Opioid Use. COPS Office Emerging Issues Forums. Washington, DC: Office of Community Oriented Policing Services. [https://ric-zai-inc.com/Publications/cops-p356-pub.pdf [9]]
 
#Police Executive Research Forum. 2016. Building Successful Partnerships between Law Enforcement and Public Health Agencies to Address Opioid Use. COPS Office Emerging Issues Forums. Washington, DC: Office of Community Oriented Policing Services. [https://ric-zai-inc.com/Publications/cops-p356-pub.pdf [10]]
 
#[http://www.cadca.org/ [11]]
 
#[http://www.modernhealthcare.com/assets/pdf/CH115670524.PDF [12]]
 
#[http://www.modernhealthcare.com/article/20180524/SPONSORED/180529949 [13]]
 
#[http://www.modernhealthcare.com/article/20180524/SPONSORED/180529949 [14]]
 
</div> </div> </div> </div> </div> </div> </div> </div> </div></div></div></div>
 
[[Category:Community Resources]] [[Category:SAFE Communities]]
 

Latest revision as of 13:29, 19 September 2021

 

Introductory Paragraph

After bringing stakeholders together, gathering and analyzing data, and identifying needs and priorities in terms of services and programs, the next step is for the coalition to collectively develop an action plan that addresses those identified needs, and then, support its implementation.  Working together in close coordination during this process is as important as ever, so that all stakeholders have buy-in and are accountable.  While the experience of communities varies, there are some common principles that consistently appear. 


Key Information

Key Components to an Effective Action Plan
Substance misuse and substance use disorder are complex problems whose solutions are numerous across the continuum of care.  What specific solutions are put into an action plan will vary widely, as will the approach different communities take.  Some communities have a complex organizational structure to their coalition, which includes a planning section charged with the development and revision of an action plan.  This section works closely with the data unit to provide status reports to the larger group and evaluate different initiatives within the plan.  Most community coalitions have less structure where specific tasks, like creating an action plan, are done by the entire coalition or where all or most members provide input.  Whatever the scope of the effort, there are some key components needed to develop an effective action plan.  Communities should also note that action plans are living documents and they will need to be constantly reviewed and revised to address new realities and lessons learned along the way.  Check out SAFE Project’s Community Playbook[1] for an action plan template.  

Setting Clear Strategies
When gaps and additional service needs are identified, the community coalition can begin to map out a set of actions and strategies to achieve desired outcomes.  These outcomes first need to be agreed upon by the community coalition.  From there, a set of action items can be added to achieve each intended outcome. Many community coalitions - especially those with a large number of members - will break into working groups or committees around each strategy or objective.  Naturally, those members who are subject matter experts and work in specific fields can take the lead in developing a plan and outlining the details for that specific strategy.
When formulating these plans, it is important that expectations are realistic and that the actions identified can be achieved.  Even when action plans are revised due to changing data and lessons learned, achieving progress is important to keep participants energized and motivated so communities may consider planning for small and early wins first.

Identifying Members to Lead Implementation of Strategies
It is important for all participants to know what part of the action plan they are responsible for leading the implementation.  This lays the groundwork of expectations between members and trust that each participant will carry out their portion of the plan.  These responsibilities should be clearly spelled out in writing so there is no confusion or misunderstanding.  Although a coalition member may be helping to coordinate the activities of members, it is the responsibility of each member to be accountable and help achieve progress.  For example, coalition members not tasked with a specific strategy can still help to track milestones, maintain community momentum, and update key community stakeholders as progress is made.

Developing Short- and Long-Term Goals with Timelines
Once the group as a whole or sub-group agrees to an action plan, it is important to create timelines to complete each activity.  As steps are taken to address both short- and longer-term goals, trust is built between the members working toward a common outcome.  As with the actions themselves, the timelines need to be reasonable and achievable.  Having a range of timelines helps keep members engaged and have a sense of accomplishment.  Some coalitions will have short-term goals that can be achieved in 30 or 60 days, mid-term goals that are several months out, and long-term goals that can be expected to take a year or more.

Identifying Resources
Part of creating an achievable action plan is identifying and securing any financial and other resources that are necessary.  There are a variety of funding sources that support planning and programs.  Sources of funding include:

  • Local or state government (grants or direct funding)
  • Federal grants
  • Funding through philanthropic organizations
  • Support from the business/corporate community
  • Funding from grassroots and direct fundraising campaigns and events

What is important is that the action plan takes these needs into account and develops steps to secure any needed financial resources.  Without funding, community groups may be unable to meet their goals and objectives.  More funding is not always feasible, so coalitions may need to consider alternate, innovative avenues. 

Plan Implementation
As work begins on implementing the plan, a process begins whereby actions are taken, effectiveness is assessed, and modifications to the plan are made.  The constant evaluation of progress is an ongoing effort.  Often, goals are added and changed, and sometimes changes are made in those responsible for implementing parts of the plan.  It is important to have the expectation from the start that almost nothing goes exactly as planned.

Tracking of Progress and Outcomes
Within an effective action plan, communities should identify and outline a series of performance indicators that align with their goal(s) and track progress.  Shared accountability ensures that progress is being made towards achieving desired outcomes.  The data can be used to report back to key stakeholders in the community on the progress that is being made, but it also can be used to revise any details related to the action plans as needed if strategies aren’t going as intended, so that all involved can collectively improve the desired outcomes.

Accountability and monitoring of progress is an ongoing process.  As is the case with many aspects of community response, strategies and actions are constantly adjusted.  Generally, the performance management process has four components: 

  • Identify Appropriate Performance Indicators - Determine agreed upon markers of achieving success.
  • Conduct Performance Measurement - Leverage available data; collect new data to measure short-term and longer-term outcomes.
  • Monitor and Report Performance Measurement Results - Share cross-sector performance management data, insights, challenges, and successes.
  • Quality Improvement - Celebrate even small wins together, share what is working, and build on positive momentum to achieve continued progress.  Use evidence of limited results or setbacks as learning opportunities that can be used to improve strategies and action plans.

Building a Culturally Competent Plan
Cultural competence is defined as the ability of providers and organizations to effectively deliver health care services that meet the social, cultural, and linguistic needs of patients.

A culturally competent healthcare organization seeks to understand the culture of the population served, recognizes the impact of cultural differences, fosters internal learning opportunities to improve cultural knowledge among care teams, and modifies patient care to meet the patient’s unique needs. 
Addressing the drug misuse and substance use disorder epidemic is a complex problem requiring a complex and coordinated set of solutions.  Another critical factor to examine and plan for involves how to best serve diverse populations within a given community.  Due to differences in language, culture, and experiences, communities addressing any public health issue must develop action plans that can achieve desired outcomes for all people within the community.  
There are many resources that discuss how to improve cultural competence in the areas of substance use and mental health.  Many of these strategies apply to community groups looking to improve their response to substance misuse and SUD:

  • Collect race, ethnicity, and language preference (REAL) data
  • Identify and report disparities
  • Provide culturally and linguistically competent care
  • Develop culturally competent management programs
  • Increase diversity and minority participation
  • Involve the community
  • Make cultural competency a priority 

 

Relevant Research

SAFE Solutions is an ever-growing platform.  Currently limited information is readily available for this section.  SAFE Project is dedicated to providing communities with the most relevant and innovative materials.  We will continue to regularly monitor and make updates accordingly with community input and subject matter expert collaboration.  Please check back soon.


Impactful Federal, State, and Local Policies

SAFE Solutions is an ever-growing platform.  Currently limited information is readily available for this section.  SAFE Project is dedicated to providing communities with the most relevant and innovative materials.  We will continue to regularly monitor and make updates accordingly with community input and subject matter expert collaboration.  Please check back soon.


Available Tools and Resources

There are many resources that discuss how to improve cultural competence in the areas of substance use and mental health.  The Substance Abuse and Mental Health Services Administration has examined this issue in great detail in improving treatment.  [2]

Typically, it will take a combination of several strategies to improve cultural competence.  It is therefore important that there be as much input as possible when considering what needs to be done in a given community.  A report with greater detail of specific strategies can be found here.  
 Check out SAFE Project’s resources for diverse populations here. [3]

 


Promising Practices

SAFE Solutions is an ever-growing platform.  Currently limited information is readily available for this section.  SAFE Project is dedicated to providing communities with the most relevant and innovative materials.  We will continue to regularly monitor and make updates accordingly with community input and subject matter expert collaboration.  Please check back soon.

Sources