Difference between revisions of "Reduce Theft of Pills from Pharmacies"
(Imported from text file) |
|||
| Line 1: | Line 1: | ||
| − | <div | + | <div class="mw-parser-output"><div class="wiki" id="content_view" style="display: block"> |
| − | + | = Reduce Theft of Pills from Pharmacies = | |
| − | =Reduce Theft of Pills from Pharmacies= | + | Return to [[Opioid_Top-Level_Strategy_Map|Opioid Top-Level Strategy Map]] or [[ZOOM_MAP_-_Minimize_Diversion_of_Prescription_Drugs|Zoom Map (Minimize Diversion of Prescription Drugs)]]) |
| − | Return to [[Opioid Top-Level Strategy Map]] or [[ | + | = Background = |
| − | |||
| − | |||
| − | =Background= | ||
| − | * When considering overall store theft (employee and shoplifting), employee theft attributed to 44% of the total.<sup class="reference">[1]</sup> | + | *When considering overall store theft (employee and shoplifting), employee theft attributed to 44% of the total.<sup class="reference">[1]</sup> |
| − | + | ||
| − | =Internal Theft= | + | |
| − | ==Identifying== | + | |
| − | [http://www.rxpatrol.com/ RxPatrol] a national database that tracks, analyzes and provides information on pharmacy crime, identified the following common scams committed by pharmacy employees.<sup class="reference">[2]</sup><br /> | + | = Internal Theft = |
| + | |||
| + | == Identifying == | ||
| + | |||
| + | [http://www.rxpatrol.com/ RxPatrol] a national database that tracks, analyzes and provides information on pharmacy crime, identified the following common scams committed by pharmacy employees.<sup class="reference">[2]</sup> | ||
| + | |||
| + | *Filling prescriptions for deceased patients | ||
| + | *Unauthorized early refills | ||
| + | *Filling fake written or called-in prescriptions | ||
| + | *Short filling prescriptions and pocketing medication | ||
| + | *Taking tablets from bottles, then replacing with “look alike” tablets | ||
| + | *Opening bottles or packages, removing tablets and then replacing and gluing the seal | ||
| + | |||
| + | | ||
| + | |||
| + | == Prevention == | ||
| + | |||
| + | Besides watching out for those common methods of theft by employees, here are 10 tips to help secure and protect your pharmacy from internal theft.<sup class="reference">[3]</sup> | ||
| + | 1. Don’t allow all employees access to every area of the pharmacy. Limit access to the dispensing area based on need. | ||
| + | 2. Don’t permit keys that unlock critical or sensitive areas to be taken off site. Stamp all keys with “Do Not Duplicate.” | ||
| + | 3. Develop unique alarm codes for each authorized user. | ||
| + | 4. Maintain an organized and clean workspace to reduce the opportunity for theft. Limit purses and bags allowed in the dispensing area. | ||
| + | 5. Create separate key and alarm access codes. | ||
| + | 6. Change alarm codes routinely. | ||
| + | 7. Install CCTV cameras to deter employee theft. They also work as a robbery prevention measure. | ||
| + | 8. Escort non-pharmacy staff at all times. (i.e. repairmen, contractors, family members) | ||
| + | 9. When opening a new bottle of medication, always count the entire content of the bottle, even if only filling a small amount. | ||
| + | 10. Waste and returns present an opportunity for internal theft. Implement strong controls such as witnessing all waste logging and securely storing waste, returns, and recalls until disposal. | ||
| + | |||
| + | |||
| + | |||
| + | |||
| + | = Tools & Resources = | ||
| + | |||
| + | [[TR_-_Reduce_Theft_of_Pills_from_Pharmacies|TR - Reduce Theft of Pills from Pharmacies]] | ||
| + | |||
| + | = Scorecard Building = | ||
| + | |||
| + | [[PO_-_Reduce_Theft_of_Pills_from_Pharmacies|Potential Objective Details]]<br/> [[PM_-_Reduce_Theft_of_Pills_from_Pharmacies|Potential Measures and Data Sources]]<br/> [[PA_-_Reduce_Theft_of_Pills_from_Pharmacies|Potential Actions and Partners]] | ||
| + | |||
| + | = Resources to Investigate = | ||
| + | |||
| + | [[More_RTI_on_Reduce_Theft_of_Pills_from_Pharmacies|More RTI on Reduce Theft of Pills from Pharmacies]]<br/> <br/> <span style="background-color: #ffffff; color: #222222; font-family: arial,sans-serif; font-size: 12.8px">'''<span style="color: #4d4d4d">PAGE MANAGER</span>:''' </span><span style="background-color: #ffffff; color: #ff0000; font-family: arial,sans-serif; font-size: 12.8px">[insert name here]</span><br/> <span style="background-color: #ffffff; color: #222222; font-family: arial,sans-serif; font-size: 12.8px">'''<span style="color: #4d4d4d">SUBJECT MATTER EXPERT</span>''': </span><span style="background-color: #ffffff; color: #ff0000; font-family: arial,sans-serif; font-size: 12.8px">[fill out table below]</span> | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
{| class="wiki_table" | {| class="wiki_table" | ||
| − | |||
| − | |||
| − | |||
|- | |- | ||
| − | | | + | | '''Reviewer''' |
| − | | | + | | '''Date''' |
| − | | | + | | '''Comments''' |
| + | |- | ||
| + | | | ||
| + | | | ||
| + | | | ||
|} | |} | ||
| − | =Sources= | + | |
| + | = Sources = | ||
---- | ---- | ||
| − | # | + | # |
| − | # [https://www.pbahealth.com/10-tips-to-prevent-internal-theft-in-the-pharmacy/] | + | #[https://www.pbahealth.com/10-tips-to-prevent-internal-theft-in-the-pharmacy/ [1]] |
| − | # [https://www.pbahealth.com/10-tips-to-prevent-internal-theft-in-the-pharmacy/] | + | #[https://www.pbahealth.com/10-tips-to-prevent-internal-theft-in-the-pharmacy/ [2]] |
| − | </div> | + | </div> </div> |
Revision as of 19:02, 6 February 2019
Contents
Reduce Theft of Pills from Pharmacies
Return to Opioid Top-Level Strategy Map or Zoom Map (Minimize Diversion of Prescription Drugs))
Background
- When considering overall store theft (employee and shoplifting), employee theft attributed to 44% of the total.[1]
Internal Theft
Identifying
RxPatrol a national database that tracks, analyzes and provides information on pharmacy crime, identified the following common scams committed by pharmacy employees.[2]
- Filling prescriptions for deceased patients
- Unauthorized early refills
- Filling fake written or called-in prescriptions
- Short filling prescriptions and pocketing medication
- Taking tablets from bottles, then replacing with “look alike” tablets
- Opening bottles or packages, removing tablets and then replacing and gluing the seal
Prevention
Besides watching out for those common methods of theft by employees, here are 10 tips to help secure and protect your pharmacy from internal theft.[3] 1. Don’t allow all employees access to every area of the pharmacy. Limit access to the dispensing area based on need. 2. Don’t permit keys that unlock critical or sensitive areas to be taken off site. Stamp all keys with “Do Not Duplicate.” 3. Develop unique alarm codes for each authorized user. 4. Maintain an organized and clean workspace to reduce the opportunity for theft. Limit purses and bags allowed in the dispensing area. 5. Create separate key and alarm access codes. 6. Change alarm codes routinely. 7. Install CCTV cameras to deter employee theft. They also work as a robbery prevention measure. 8. Escort non-pharmacy staff at all times. (i.e. repairmen, contractors, family members) 9. When opening a new bottle of medication, always count the entire content of the bottle, even if only filling a small amount. 10. Waste and returns present an opportunity for internal theft. Implement strong controls such as witnessing all waste logging and securely storing waste, returns, and recalls until disposal.
Tools & Resources
TR - Reduce Theft of Pills from Pharmacies
Scorecard Building
Potential Objective Details
Potential Measures and Data Sources
Potential Actions and Partners
Resources to Investigate
More RTI on Reduce Theft of Pills from Pharmacies
PAGE MANAGER: [insert name here]
SUBJECT MATTER EXPERT: [fill out table below]
| Reviewer | Date | Comments |
